Privacy Policy

In line with the General Data Protection Regulation (GDPR) on 25 May 2018 we have provided the following information about the personal data we collect from you and how we store it:

What is personal data?

Any information that is related to a person, or that can be used directly or indirectly to identify that person including names, photographs, email addresses, home addresses and posts on social network sites.

What personal data do we collect?

We collect information used for the day to day running of our business.  Your data is never sold or shared with any 3rd party.

We collect the information that you send to us via our contact form:

  • Name
  • Email address
  • Telephone number

We collect information you share with us so that we may provide services for you, this can include:

  • Home address
  • Work address
  • Emergency contact details

Your information will never be used for any other purpose apart from the services we provide for you. Hard copies are retained and locked away in their own safe. We also retain a copy of your house key at your discretion. Keys are kept in another locked safe. Key fobs are numbered, and colour coded, with the code for the numbers locked in a hidden safe.

Accessing or Removing Your Data

You have the right to find out what data we hold on you and to request that this personal data is removed. Please email to ask to view personal data stored about you or to ask for all personal data to be removed. We will aim to remove this data within 28 days.

Pitchers Pet Carers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated in June 2018.